If you are a service provider, rescheduling is no longer the exception — it’s part of doing business. Since 2020, business owners across the wedding, events, and creative industries have learned that flexibility for clients must be paired with clear...

As a business owner, you may, unfortunately, encounter situations where you have to issue refunds to clients. It could be because of a mistake on your end or because of a cancellation of a service or event. Regardless of the...

Rescheduling fees aren’t one of those easy, cut-and-dry issues. In fact, it fully depends on your business, your pricing, and your policies on whether you charge a rescheduling fee. That said, understanding what is reasonable for a rescheduling fee and...

A question I’ve seen a lot lately from wedding industry professionals, is what to do when a client decides to reschedule their wedding or event for a SECOND time. We’ve already discussed how to use rescheduling addendums and cancellation contracts...

As shelter in place orders begin to be lifted across the U.S., it’s time to start thinking about what that means for your small business. I can not tell you how many questions I’ve gotten, not only from local business...