As a business owner, you may, unfortunately, encounter situations where you have to issue refunds to clients. It could be because of a mistake on your end or because of a cancellation of a service or event. Regardless of the...

Rescheduling fees aren’t one of those easy, cut-and-dry issues. In fact, it fully depends on your business, your pricing, and your policies on whether you charge a rescheduling fee. That said, understanding what is reasonable for a rescheduling fee and...

A question I’ve seen a lot lately from wedding industry professionals, is what to do when a client decides to reschedule their wedding or event for a SECOND time. We’ve already discussed how to use rescheduling addendums and cancellation contracts...